The MyCrimp Mobile App provides users with a way to quickly reference up-to-date crimp speciﬁcations provided by the hose and fitting manufacture. This data is search-able by hose type, coupling type, hose size, and crimper. This eliminates the need for prolonged searches in a catalog or website to ﬁnd an individual crimp specification.
This application will be available in different, manufacturer speciﬁc, versions. The MyCrimp version show here contained example data for demonstration purposes only.
Manufacturer speciﬁc versions will be available from your app store with the same functionality but with manufacturer speciﬁc data.
- General Application Questions
- - Why are there multiple versions of the application?
The MyCrimp application support crimping information for multiple host and fitting manufacturers. Each version supports the information for a specific manufacturing company. Please choose the version that supports your specific host and fitting manufacturer to ensure you get the correct crimp specifications.
- - What mobile devices are supported?
The MyCrimp application support iOS (Apple) and Android devices. The form factor is targeted to hand-held devices but the application also on tablets.
- - How often is the application information updated?
Manufacturers maintain their crimp specifications in MyCrimp's CrimpCloud™. The mobile application periodically checks CrimpCloud™ for information updates in the background while the application is active. Therefore, as the manufacturer updates their data, the application is automatically updated. The user must have an active Internet connection for the update to occur. Please make sure the application is periodically connected to the Internet (application must be open), to ensure the data is current.
- - What is the best way to upgrade my device and retain my favorites?
iOS devices can be backed up in one of two ways: iCloud or iTunes. The backup to iCloud does not backup all of the application data (by design to minimize iCloud data usage and backup time/bandwidth). As a result, if you restore your device from an iCloud backup you will lose for favorites and will need to re-download all of the crimp spec, cross reference and location data. Alternatively, users can backup via iTunes and favorites and application data will be retained. Note this difference is only apparent when a users performs a complete restore from a backup. Normal day to day activities are not impacted by backup type.
- - Why does the "My Location" button not work in Store Locator tab?
iOS devices have an extra layer of security around location information. Users must specially allow applications to access their location information. Without this authorization, the app will use the default location (latitude 0, longitude 0). Users can either enable location data for the MyCrimp app (in Settings) or use the search feature with the appropriate zip code.
- Login / Account Setup Questions
- - Why do I need to register with an account?
The account information provides the hose and fitting manufacturer with minimal information on who is using the application.
- - Do I need to sign in every time I use the application?
No, the sign on process is only required once per application per device. If you load multiple versions (for multiple manufacturers), you will need to sign in once for each different version of the app.
- Manufacturer Questions
- - How can hose and fitting manufacturers get their own application version?
Customized version of MyCrimp are available to hose and fitting manufacturers. Please contact MyCrimp@CustomCrimp.com for more information.
- - What can be customized?
In addition to the crimp data within the app, the logo, font and colors of the app can be customized. In addition, the login page message and store locations is unique to each manufacturer's version of the application.
- - What else can CrimpCloud™ provide?
Today, CrimpCloud™ provides hose and fitting manufactures with a central location to maintain their crimp specifications. In the future, CrimpCloud™ will provide information services for manufactures through InfoCrimp™ information services.